Need Help?

Please select your question below so that we can help you.

  • How do I cancel an order?
    You can cancel an order as long as we have not yet processed it. To cancel your order, please send an email to ecommerce@casadaspeles.pt or use the form available on our web site for order cancellations. You should include your order number and your tax identification number, otherwise your cancellation cannot be processed.
  • Can I order by phone or by email?
    Due to logistical reasons, we cannot accept orders placed by phone or email.

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