Need Help?

Please select your question below so that we can help you.

  • How do I cancel an order?
    You can cancel an order as long as we have not yet processed it. To cancel your order, please send an email to or use the form available on our web site for order cancellations. You should include your order number and your tax identification number, otherwise your cancellation cannot be processed.
  • Can I order by phone or by email?
    Due to logistical reasons, we cannot accept orders placed by phone or email.

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