Need Help?
Please select your question below so that we can help you.
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How do I cancel an order?
You can cancel an order as long as we have not yet processed it. To cancel your order, please send an email to ecommerce@casadaspeles.pt or use the form available on our web site for order cancellations. You should include your order number and your tax identification number, otherwise your cancellation cannot be processed.
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Can I order by phone or by email?
Due to logistical reasons, we cannot accept orders placed by phone or email.
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What payment methods are available?
The Online Store accepts the following payment types: Multibanco, PayPal, credit card and MBway.
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Can I pay on delivery?
The Online Store does not offer payment on delivery as a payment method.
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